{"id":1023583,"date":"2023-04-18T15:53:49","date_gmt":"2023-04-18T15:53:49","guid":{"rendered":"https:\/\/themeter.it\/documentation\/"},"modified":"2025-01-20T15:27:46","modified_gmt":"2025-01-20T15:27:46","slug":"documentation","status":"publish","type":"page","link":"https:\/\/themeter.assistenzawponline.net\/en\/documentation\/","title":{"rendered":"Documentation"},"content":{"rendered":"

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Documentation<\/span><\/span><\/h1>[vc_column_text]<\/p>\n

Find out everything you need to know about The Meter.<\/p>\n

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ADMINISTRATIVE<\/span><\/h4>[vc_column_text]<\/p>\n
    \n
  1. Returns and Refunds<\/a><\/li>\n
  2. Privacy and Policy<\/a><\/li>\n
  3. Guarantees <\/a><\/li>\n
  4. Cookie Policy<\/a><\/li>\n<\/ol>\n

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    COMMERCIAL<\/span><\/h4>[vc_column_text css=””]<\/p>\n
      \n
    1. Shipping info<\/a><\/li>\n
    2. Terms and conditions of sale<\/a><\/li>\n
    3. Right of withdrawal<\/a><\/li>\n
    4. Effects of withdrawal<\/a><\/li>\n
    5. Refund<\/a><\/li>\n
    6. Warranty Extension<\/a><\/li>\n
    7. Vessatoriness<\/a><\/li>\n
    8. Operational rental<\/a><\/li>\n
    9. Brochure<\/a><\/li>\n
    10. Company info<\/a><\/li>\n<\/ol>\n

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      TECHNIQUE<\/span><\/h4>[vc_column_text]<\/p>\n
        \n
      1. Instructions<\/a><\/li>\n
      2. Marker<\/a><\/li>\n
      3. Examples of survey<\/a><\/li>\n
      4. Product Support Form<\/a><\/li>\n<\/ol>\n

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        Administrative Area<\/span><\/h3>
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        \n

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        1.Returns and refunds<\/h6>\n

        In case of defects, the purchased product may be returned, together with the original packaging, within fourteen (14) days from the date of purchase, upon presentation of the original sales receipt or invoice.
        \nThe Meter, may at its option either replace the product or refund the purchase price; in the latter case, the refund will be made exclusively by wire transfer, within ten (10) business days, regardless of the means of payment used by the purchaser.
        \nIn the event that the products result in custom con\ufb01gurations, they can neither be returned nor replaced.
        \nProducts can only be returned to the country in which they were purchased.<\/p>\n

        2.Privacy Policy<\/h6>\n

        To learn more click here<\/a>.<\/p>\n

        3.Guarantees<\/h6>\n

        Pursuant to Articles 128-135 of the Consumer Code, the seller is liable to the consumer for any lack of conformity that exists at the time of delivery of the goods and that becomes apparent within two years of delivery. An action to enforce defects not maliciously concealed by the seller is prescribed, in any case, within twenty-six months after delivery of the goods. It is presumed that the lack of conformity that becomes apparent within one year after delivery of the good, already existed on that date, unless this assumption is inconsistent with the nature of the good or the nature of the lack of conformity. A consumer who wishes to assert a warranty under the Consumer Code can contact The Meter by filling out the appropriate form<\/a><\/p>\n

        4.Cookie Policy<\/h6>\n

        This site uses cookies, including third-party cookies, to improve the browsing experience, enable surfers to take advantage of any online services, and monitor site navigation.
        \nTo learn more         click here<\/a>. <\/p>\n<\/div>\n

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        Commercial Area<\/span><\/h3>
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        \n

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        \n
        1.Shipping info<\/h6>\n

         <\/p>\n

        Dispatch of The Meter varies by geographic region.
        \nDelivery is within 3 to 5 working days throughout the country, unless specifically indicated in the purchase order and in any case within the legal terms prescribed by the Consumer Code.
        \nFor shipments to foreign countries, the price and shipping time will vary depending on the destination.
        \nPurchase orders are processed within 1\/2 business days after payment is credited\/received.
        \nShipments are made throughout Italy with insurance covering the value of the goods purchased.
        \nIn case of loss or damage of the products during transportation, the buyer will be protected free of charge by The Meter’s insurance. <\/p>\n

         <\/p>\n

        Upon successful shipment, an e-mail notification will be sent to the address provided at the time of purchase, in which information on the date of shipment and, if applicable, the tracking number useful for monitoring the status of the delivery will be provided.
        \nIn the event of non-delivery, the buyer will be contacted at the phone number or e-mail, or otherwise at the reference provided in the purchase order, by customer service to arrange a delivery date, if no further delivery attempts by the contracted courier are planned.
        \nDelivery is during office hours (9 a.m.-6 p.m.) to the address provided.
        \nIn this regard, it is recommended that the buyer provide as accurate information as possible in reference to the recipient, delivery address, telephone number, so that he or she can enjoy a timely delivery, without any unforeseen circumstances.
        \nPlease note that The Meter cannot in any way require the courier to contact the buyer before delivery, nor can it specify a time for delivery.<\/p>\n

         <\/p>\n

        At the time of delivery and before signing the package delivery document, the buyer has the burden of verifying that:
        \n\u2981 the number of packages delivered corresponds to what is stated in the order confirmation e-mail;
        \n\u2981 the packaging is intact and undamaged.<\/p>\n

         <\/p>\n

        Only after these verifications can the buyer accept the delivery and sign the relevant document.
        \nOnce the courier’s document has been signed, no objection can be made about the external characteristics of what has been delivered.
        \nIf any damage or errors are found in the shipment, the buyer may refuse the delivery and raise a dispute directly with the courier, at the same time sending an informational e-mail to The Meter customer service.
        \nAny problems concerning the integrity, correspondence or completeness of the products received must be reported to The Meter within 5 days of delivery.
        \nDelivery date is defined as the date given by the express carrier.
        \nAny other questions?
        \nWe are here for you. Contact us<\/a>. <\/p>\n

        2.Conditions of sale<\/h6>\n

        The terms contained in these general conditions do not deprive the purchaser, if a consumer, of the rights conferred by the applicable mandatory rules, including the rights and actions under Leg.
        \nn.
        \n206 of September 6, 2005 (“Consumer Code”). <\/p>\n

         <\/p>\n

        Pursuant to Articles 128-135 of the Consumer Code, the seller is liable to the consumer for any lack of conformity that exists at the time of delivery of the goods and that becomes apparent within two years of delivery.
        \nAn action to enforce defects not maliciously concealed by the seller is prescribed, in any case, within twenty-six months after delivery of the goods.
        \nIt is presumed that the lack of conformity that becomes apparent within one year after delivery of the good, already existed on that date, unless this assumption is inconsistent with the nature of the good or the nature of the lack of conformity.
        \nA consumer who wishes to assert a warranty under the Consumer Code can contact The Meter by filling out         the appropriate form<\/a>. <\/p>\n

        3.RIGHT OF WITHDRAWAL<\/h6>\n

        The buyer has the right to withdraw from the contract concluded through themeter.co.uk website, even without stating reasons, within 14 days.
        \nThe 14-day period begins to run:
        \n(a) in the case of a contract of sale relating to a single good, from the day on which the consumer or a third party other than the carrier designated by the consumer acquires physical possession of the good;
        \n(b) in the case of a contract of sale relating to multiple goods, purchased by means of a single order and delivered separately, from the day on which the consumer or a third party, other than the carrier designated by the consumer, acquires physical possession of the goods last delivered;
        \n(c) in the case of a sales contract relating to the delivery of a good consisting of several lots or with multiple pieces, from the day on which the consumer or a third party, other than the carrier, designated by the consumer, acquires physical possession of the last lot or piece.
        \nThe purchaser, in order to exercise the right of withdrawal, must inform the seller of his decision to withdraw from the contract by means of a written statement to be sent by registered mail or by e-mail to the following addresses:
        \nTHE METER S.R.L. Salita di San Matteo n. 19 – Genova (GE) 16123,         contact@themeter.it.<\/a>
        \nThe aforesaid statement must necessarily be made by filling out the appropriate Withdrawal Type Form found at the bottom of this page.
        \nIf the statement is received on another format and\/or is sent by means other than those indicated above, said statement will be understood to be ineffective and ineligible to exercise the right of withdrawal.<\/strong><\/p>\n

        4.EFFECTS OF WITHDRAWAL<\/h6>\n

        The buyer shall return the goods to the seller, without undue delay and, in any case, within 14 days from the date on which he or she has declared, in the manner specified above, that he or she wishes to withdraw from the contract.
        \nGoods should be shipped properly protected and packed to the following address:<\/p>\n

        THE METER S.R.L. Salita di San Matteo 19 – Genova (GE) 16123<\/strong><\/p>\n

        using a carrier of its choice and at its own expense, without undue delay and in any case within the above time limit.
        \nIt remains the responsibility of<\/strong> the purchaser who has exercised the right of withdrawal for the transport of the products to be returned.
        \nThe purchaser who has exercised the right of withdrawal is responsible for any decrease in the value of the returned goods in the event that it has been manipulated or used in a manner different from that provided for in the instructions for use or in any case not in accordance with the nature, characteristics and operation of the same.<\/strong> In any case, the product must be stored, handled and inspected with normal diligence and returned intact, complete in all its parts, fully functional, accompanied by all accessories and leaflets, with the identification tags, labels and disposable seal, where present, still attached to the product and intact and not tampered with, as well as perfectly suitable for its intended use and free of signs of wear or dirt.
        \nIn this regard, please note that:<\/p>\n

        (a) to determine the nature, characteristics, and operation of products, they may be handled and inspected only in the same manner as would be permitted free of charge in a physical store; (b) checks will be made to verify that the product for which the withdrawal has been exercised has not been subjected to handling other than that necessary to establish the nature, characteristics and operation of the product (e.g.: the presence of wear and tear of device shells, etc. will be checked. ).
        \nMoreover, the withdrawal applies to the product in its entirety, including parts and\/or accessories attached to the product, unless these have been specially and separately purchased.
        \nIn the event that on the packaging or packaging of the product is inserted the serial code of the same and \/ or other identification codes of the product, these are to be considered part of the product itself so that, the goods must be returned in the original packaging or packaging properly protected, in any case, with suitable filling materials to avoid damage during transport.
        \nThe Product Page may indicate whether the original packaging or wrapping is to be considered part of the Product for purposes of exercising the right of withdrawal.<\/p>\n

        5. REFUND<\/h6>\n

        In the event that the purchaser has decided to exercise the right of withdrawal, The Meter will provide a full refund of the price of the product, including delivery costs, only if the withdrawal has been communicated before the shipment of the same by the carrier appointed by the seller.
        \nIn the event that the withdrawal is communicated after the shipment has already taken place, delivery costs will be charged to the buyer.
        \nIn case of partial withdrawal, for the return of pieces\/lots of the product, the delivery costs will be refunded.
        \nIt remains, in any case, the responsibility of the withdrawing buyer to pay the shipping costs for the return of the goods.
        \nRefunds are made by wire transfer to the payment details provided by the buyer, unless otherwise explicitly agreed between the seller and the buyer.
        \nTransaction costs of the transaction (e.g., bank\/postal transfer fee) will be deducted from the amounts being refunded.
        \nThe refund will be made, without undue delay and in any case within 14 days of receipt of the buyer’s declaration of withdrawal, if the declaration of withdrawal was made before delivery of the goods.
        \nOtherwise, in case of withdrawal communicated after the delivery of the goods to the buyer, the refund will be made within 14 days after the return of the goods.<\/p>\n

        6. WARRANTY EXTENSION<\/h6>\n

        Description<\/strong>
        \nThe extended warranty is an optional paid service that provides an additional year of coverage on purchased products, in addition to the statutory legal warranty of conformity. During this period, the same rights and conditions as under the legal warranty are guaranteed. Duration and Effective Date <\/strong>
        \nThe extended warranty lasts for 12 months and takes effect when the standard legal warranty of 24 months or 12 months for professionals and companies expires. <\/p>\n

        What is Included:<\/strong><\/p>\n

        Free repair or replacement of products in case of conformity defects.<\/p>\n

        Coverage for the same defects already included in the legal guarantee.<\/p>\n

        Exclusions<\/strong>
        \nThe extended warranty does not cover damage caused by improper or nonconforming use. Activation of Service <\/strong>
        \nThe extended warranty must be purchased at the time of product purchase and not thereafter. Methods of Exercise <\/strong>
        \nTo request service during the extension period, the customer must contact customer service by providing the order number and proof of purchase of the product. Refund<\/strong>
        \nThe purchase of the extended warranty is non-refundable, except as provided for by law<\/p>\n

        7. VESSATORIES<\/h6>\n

        Pursuant to and in accordance with Articles 1341 and 1342 of the Civil Code, you are requested to read the clauses carefully: 3. Withdrawal;
        \n4. Effects of withdrawal;
        \n5. Reimbursement. <\/strong>
        \nBy continuing with the purchase, the purchaser expressly declares and acknowledges that he or she fully understands the contents of said clauses and accepts them without reservation.
        \nIn particular, the purchaser expressly agrees that the only way to exercise the right of withdrawal is to send the declaration by means of the appropriate Withdrawal Type Form and that, if the declaration is received on another format and\/or results sent by means other than those specified above, said declaration will be understood to be non-productive in effect and not suitable for exercising the right of withdrawal;
        \nThe purchaser expressly agrees that the costs of delivery and shipping in case of withdrawal, in the cases specified, will be charged to him.
        \nThe purchaser expressly agrees that any transaction costs of the transaction will be deducted from the refund amounts.<\/p>\n

        Download the Withdrawal Form<\/a><\/p>\n

        Other Terms of Purchase The Meter
        \nBy purchasing this product, you expressly agree to the following:
        \nPurchases with financing are subject to the terms and conditions of the financing agreement. Therefore, it may not be possible to return them according to this policy.<\/p>\n

        The purchase and use of The Meter products is subject to the terms and conditions available on the Support page.<\/p>\n

        Export
        \nThe Meter’s products are subject to applicable customs and export control laws and regulations and, therefore, must be purchased, sold, exported, re-exported, transferred or used in accordance with such laws and regulations. Product Availability and Limitations
        \nThe Meter reserves the right, at its discretion and at different times, to limit the amount of products available for purchase by its customers.<\/p>\n

        Therefore, The Meter may require additional qualifying information before accepting or processing any order.<\/p>\n

        8. Operational Hire<\/h6>\n

        Operational rental is the ideal choice for freelancers who wish to access The Meter’s products without having to purchase them.
        \nWith fully deductible 18-, 24- or 30-month fees, you can take advantage of cutting-edge technology while keeping your business on the cutting edge.
        \nThe benefits of operating rentals are many: <\/p>\n